We're here to help you get the most out of Flock.
For any questions, feedback, or issues with the Flock app:
Email: caltun90@gmail.com
We typically respond within 24-48 hours.
Open the app, tap "I'm an Admin," then "Create New Community." Fill in your community details — name, type (church, sports club, school, association, or other), and your admin account info. You'll get a 6-character community code to share with members.
Share your 6-character community code with members. They open the app, tap "I'm a Member," enter their name, email, password, and the code. You'll receive an approval request that you can accept or decline.
Flock is free for up to 10 members. To grow beyond that, upgrade to Flock Starter ($19.99/month) for unlimited members and all premium features. Manage your subscription from your device's App Store settings.
Open the Settings app on your iPhone → tap your name at the top → tap "Subscriptions" → select Flock Starter → tap "Cancel Subscription." Your access continues until the end of your current billing period.
On the login screen, tap "Forgot Password?" Enter your email and we'll send you a reset link. If you don't receive it, check your spam folder or contact us.
Open the app → go to Profile → tap "Delete Account." This permanently removes your account and all associated data. The action cannot be undone.
Yes. All data is stored securely with industry-standard encryption. We never sell your data to third parties. See our Privacy Policy for full details.
Prayer features are designed for church communities. If your community is set up as a sports club, school, or association, prayer-related screens are hidden by design. To enable them, the admin needs to set the community type as "Church" when creating it.
If you encounter a bug, inappropriate content, or harassment within the app, please email us at caltun90@gmail.com with:
We commit to reviewing reports within 24 hours and taking appropriate action.